The 99exch Contact Desk
One number. Message it for a new ID, a deposit that has not shown up, or a login that keeps failing.
The 99exch contact number is +91 81097 11726, on WhatsApp or as a normal call, available 24×7. It is the only support number this site publishes — anyone messaging you from a different number is not us.
Send this in your first 99exch message
Half the delay in 99exch support chats comes form three rounds of "what is your username". Skip that.
- Your 99exch username
- Amount and the exact time you sent it
- UPI reference number, or the screenshot from your payment app
- Which app you paid from — PhonePe, GPay, Paytm, bank UPI
- Your 99exch username — never the password
- What the screen says, word for word, or a screenshot
- Phone or desktop, and which browser
For a brand new ID, none of that applies. Just message "need a 99exch ID" and we take it from there.
How long a 99exch reply actually takes
These are the numbers from the 99exch desk itself, not a promise dressed up as a policy. Every 99exch reply time below comes from real chats we have handled.
| What you need | Typical reply | Slowest case |
|---|---|---|
| New ID registration | 2–5 minutes | 15 min during an India match |
| Deposit not credited | 5–10 minutes | Up to 2 hours if the bank rail is down |
| Withdrawal query | 5–15 minutes | Longer on bank holidays |
| Password reset | Under 5 minutes | — |
| General question | 10–30 minutes | Overnight if it is 3am and quiet |
Before you trust any other 99exch contact
Only this number is ours
Cricket ID scams follow a script. Someone adds you on WhatsApp, copies the 99exch logo, and asks you to deposit to a personal UPI ID. Then they vanish.
The 99exch desk will never ask for your password or an OTP. We will never ask you to pay a "release fee", an "unlock charge" or a "tax" to withdraw your own 99exch balance. If a message asks for any of that, it is not from 99exch — block it and tell us on +91 81097 11726 so we can warn others.
99exch contact FAQs
What is the 99exch contact number?
The 99exch contact number is +91 81097 11726. The same number works on WhatsApp and as a normal call, and it is the only support number this site publishes for 99exch. Save it once and use it for a new ID, a payment or a login issue.
How fast does 99exch reply?
Usually within a few minutes. During a live India match the 99exch queue gets long and a reply can stretch to fifteen or twenty minutes, so put your username and the full details in your first message rather than waiting to be asked for them.
Does 99exch have an email address?
No, and that is deliberate. Everything at 99exch runs on WhatsApp, so the whole history of your account and every payment sits in one chat thread that both you and the 99exch desk can scroll back through whenever a question comes up.
Is a message from another number really from 99exch?
No. Only +91 81097 11726 and the official 99exch Telegram channel are ours. The 99exch desk never asks for your password, an OTP, or a payment to a personal account. Ignore and block anyone from another number who does.
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